Control panel crashes when device connected, The control panel crashes when the device (USB key) is connected and not logged as admin
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10.03.10 2:14 PM
Hi,
I tried the Emotiv headset today and find it quite impressive, thanks for this work. However I still have a problem and would like to get ride of it. I first tried to use the control panel without the device plugged (no USB key inserted). Everything worked perfectly. Than I quit the program put the key in, turn on the device (everything ok, light changes) and run the panel but this time it crashes (usual EmotivControlPanel.exe has stopped working). The same if I insert the key while to program is running. After several test I observed the following things which is even more confusing: - the test bench program works in any condition; - the control panel works with the device only if I am logged as an admin (and I am not supposed to be...) I am running: - Windows Vista, - Thinkpad lenovo laptop. The error report is: Problem signature: Problem Event Name: BEX Application Name: EmotivControlPanel.exe Application Version: 0.0.0.0 Application Timestamp: 4b7ca2ce Fault Module Name: MSVCR80.dll Fault Module Version: 8.0.50727.4053 Fault Module Timestamp: 4a594c79 Exception Offset: 0000ed53 Exception Code: c000000d Exception Dat a: 00000000 OS Version: 6.0.6001.2.1.0.256.4 Locale ID: 1035 Additional Information 1: a388 Additional Information 2: cb1346f285b14b60ce06bcb7640ef607 Additional Information 3: d90f Additional Information 4: 06582bdb600f552cdb6e2ca1909ba6fb Any idea to solve this issue ? Thanks.
Edited:
- 10.03.10 2:17 PM
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10.03.10 11:15 PM
Have you downloaded the latest version 1.0.0.3 from My Emotiv => Purchases ? Please let me know which SDK version you are using and whether the new download fixes the problem.
Were you running as Admin when you installed the USB the first time, or when you installed the software? You may need to uninstall and reinstall, and/or use a different USB port. |
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11.03.10 7:55 AM
My version is 1.0.0.3 PREMIUM.
I was installing as Admin (otherwise I cannot install as I remember). I installed the USB the first time as a user. But again the test bench works in user session so it should not come from the USB installation rigth ? I tried different USB port I will uninstall and reinstall the SDK in the next days to test it. I will keep you aware. |
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